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Cancellation policy

A maximum of 3 appointment dates will be offered and appointments must take place in the relevant financial year. If none of the appointments offered are suitable, Check4Cancer is under no obligation to carry the appointment forward to the next financial year and/or refund any payment received.

 We are pleased to cancel and re-schedule at any time, without penalty or administration fees, up to 24 hours before your appointment.

However, less than 24 hours’ notice of cancellation, re-scheduling or non-attendance on the day, does incur a 100% cancellation fee, as we will be unable to re-use the time to support other clients.

If you are running late for your appointment, please contact our administration team on 0808 208 4077 at the earliest opportunity and every effort will be made to accommodate you.

We will always try to help, although we cannot guarantee a later appointment in the same clinic if you are late.  

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